On a lift
Calls nobody can grab
The tech is under a hood, the advisor is on a test drive, the dock is slammed — and the phone rings out to whoever picks up next.
Done-for-you AI for auto & marine
Two Industries. One Front Desk That Never Clocks Out.
Tality builds, trains, and operates the AI behind every call, text, and quote request your business gets — for dealerships, service shops, tire and body, marinas, brokerages, and the specialists in between. Answering 24/7, qualifying the job, booking the test drive, sea trial, or service slot, and winning back customers who’ve gone quiet. Across voice, web chat, SMS & iMessage, WhatsApp, and ringless voicemail, with your CRM as the operating layer. 100+ languages. Live in days. No extra headcount.
Live · Front desk
After hours
While the bays and the docks were busy
Four would-be losses, caught
Auto
Missed Call → Texted Back
’21 Silverado · brake job · booked Thu 8:00a
Marine
Web Quote → Sent & Booked
24′ Sea Ray · winterization · Sat 9:30a
Auto
Reminder Sent → No-Show Saved
Tire install confirmed · tomorrow 2:00
Marine
Quiet Customer → Reactivated
Spring tune-up rebooked · slip 24
CaptureConvertRetainReactivate
Where the revenue leaks
Every Call That Hits Voicemail Is a Bay or a Slip That Sits Empty.
Every shop, lot, and marina knows these gaps. Few have the front-desk hours to actually close them.
After hrs
Quotes that go cold
The estimate request, the “what would a service run me,” the slip inquiry — they sit overnight while the first shop to reply books the job.
Off-season
Customers who drift away
No reminder for the next oil change, tire swap, or winterization — so last season’s customers quietly become someone else’s.
Directional framing of where front-desk revenue commonly leaks — not Tality results.
Built for both sides of the shop
Wheels and Water, One Front Office.
Two industries that share the same problem — and the same fix. One AI front desk, scripted to your services, your pricing, and your booking rules.
Auto
On the road
From the showroom to the service bay, every call worked and every job booked.
Dealerships & Lots
Every lead worked from first click to keys in hand.
New-car dealershipsUsed lotsRV, moto & ATV
Service & Repair
Bays booked, no call left on hold.
Service centersMechanicsTire & wheelAuto glassFleet service
Body, Detail & Aftermarket
Estimates followed up, jobs scheduled.
Collision & bodyDetailingWrap, tint & aftermarket
Parts & Roadside
Orders, quotes, and dispatch answered fast.
Parts retailersTowing & recovery
Marine
On the water
From the slip to the sea trial, every inquiry caught and every booking confirmed.
Dealers & Brokerages
Buyers and sellers handled like a sea trial.
Boat dealershipsYacht brokerages
Rental & Charter
Bookings captured before the season fills.
Rental & charterJet ski, kayak & SUP
Parts & Detailing
Orders and appointments without the hold music.
Marine partsMarine detailing
The Customer Revenue Loop
Capture. Convert. Retain. Reactivate.
From the first ring to the next booking, Tality runs the front-office loop your team can’t sustain between customers.
01 · Capture
Answer every call, text, web chat, and quote request 24/7 — sub-second pickup, 100+ languages — qualifying the vehicle, the job, and the timeline on the spot.
02 · Convert
Follow up on estimates by voice and text, then book the test drive, sea trial, or service slot. The AI closes what the front desk can’t get to.
03 · Retain
Service reminders and seasonal nudges — winterization, tire swaps, oil changes, slip renewals — plus a review request after every job. Your CRM updates itself.
04 · Reactivate
Win back lapsed service customers and dormant leads with timely, on-brand outreach across voice, SMS, and ringless voicemail. Last season’s no-shows, recovered.
Guardrails
It Runs the Front Desk. It Never Turns a Wrench.
Tality captures, qualifies, quotes from your price list, books, and follows up. It doesn’t diagnose, commit to a price on a job it can’t see, or make a safety call — and it knows exactly when to hand a conversation to your team.
- Answers, qualifies, and books across voice, text, and web chat — 24/7, in your brand voice.
- Quotes only from the ranges and menu pricing you set — never a firm number on a custom or diagnostic job.
- Never diagnoses a repair, makes a mechanical call, or gives safety advice. Your techs, advisors, and brokers stay in control.
- Hands off to a live person the moment a conversation needs a real estimate, a judgment call, or a human touch.
- Plugs into the DMS, shop-management, and marina software you already run — no rip-and-replace.
- Outbound calls, texts, and ringless voicemail are TCPA-aware, with consent enforcement built in.
TCPA-aware calling and texting. Final compliance posture depends on your scope, integrations, and operational practices — reviewed and configured per engagement. Tality does not diagnose vehicles or provide mechanical or safety advice.
Capabilities
Built to Keep Every Bay and Slip Full.
24/7
calls, texts & quote requests answered — open or not
<2s
median web chat & text response
100+
languages spoken & written, automatically
Days
to go live — we build, train & operate it
Figures reflect typical Tality deployments and platform capabilities — not guaranteed results. Performance varies by shop, market, and configuration.
FAQ
Auto & Marine Questions, Answered.
Does this replace my service advisors or salespeople?
No. It handles the repetitive front-desk layer — answering, qualifying, booking, reminding, and following up — so your people focus on the customer in the showroom, the job in the bay, and the boat on the lift. Calls transfer to a live person anytime.
Can it quote prices?
It quotes only from the ranges and menu pricing you give it — an oil change, a tire install, a detail package, a slip rate. Anything custom or diagnostic gets routed to your team. It never commits to a firm price on a job it can’t see.
I run both a dealership and a service department. Does one setup cover everything?
Yes. Sales, service, parts, body, detailing, towing — and the marine equivalents — all run on the same AI front desk and one CRM, routed by department, hours, and booking calendar.
Will it text my customers? Is that allowed?
Outbound calls, texts, and ringless voicemail are TCPA-aware, with consent enforcement built in and configured per engagement. Reminders, quote follow-ups, and reactivation respect consent and your operating practices.
Will it connect to my DMS or shop-management software?
In most cases, yes — through native connectors plus Stripe, Twilio, Zapier, Make, and custom APIs and webhooks. Tell us your stack on the demo and we’ll map it — no rip-and-replace.
How fast can we go live?
Days to weeks. We build it, train it on your offers, pricing, and policies, and operate it around the clock — done for you, end to end.
Lines open · 24/7
You Run the Shop. We’ll Run the Front Desk.
Book a 20-minute demo and watch your own calls, texts, and quote requests answered, booked, and followed up across your bays, lots, and slips — live, in your brand voice.